{"id":10200,"date":"2025-05-27T12:25:13","date_gmt":"2025-05-27T07:25:13","guid":{"rendered":"https:\/\/istemolchi-info.uz\/?p=10200"},"modified":"2025-05-27T12:25:13","modified_gmt":"2025-05-27T07:25:13","slug":"onlayn-savdo-vositasida-xarid-qilingan-mobil-qurilma-nuqsonlari-sabab-sotuvchiga-qaytarildi","status":"publish","type":"post","link":"https:\/\/istemolchi-info.uz\/ru\/archives\/10200","title":{"rendered":"Onlayn savdo vositasida xarid qilingan mobil qurilma nuqsonlari sabab sotuvchiga qaytarildi"},"content":{"rendered":"<h5>Toshloq tuman Iste&#8217;molchilar huquqlarini himoya qilish jamiyatida Navoiy viloyatining Zarafshon shahrida yashovchi A.X.ning foydalanishda bo\u2018lgan va kafolat xati bilan 3 574 000 so\u2018mga onlayn savdo usulida xarid qilingan mobil telefon bilan bog\u2018liq e&#8217;tirozlarini bildirib, Federatsiyaning 1091 qisqa raqamli ishonch telefoniga qilgan murojaati o\u2018rganildi.<\/h5>\n<p>Murojaatchiga ko\u2018ra, iPhone 11 Pro rusumidagi mobil qurilma kafolat xati bilan, onlayn savdo vositasida, Marg\u2018ilon shahrida faoliyat yuritib kelayotgan \u201cHouse mobile\u201d savdo do\u2018konidan xarid qilingan va BTS pochta operatori yordamida iste&#8217;molchiga yetkazilgan. Iste&#8217;molchi yetkazib berilgan tovardan foydalanib ko\u2018rishi jarayonida telefonning dinamigi yaxshi ishlamagan, shuningdek quvvatini ortiqcha tez sarf bo\u2018lish holati kuzatilgan. Sotuvchiga bog\u2018lanib bu borada bildirilgan e&#8217;tirozlaridan natija chiqara olmagach, Federatsiya ishonch telefoniga murojaat qilib, muammoni hal qilinishida amaliy yordam ko\u2018rsatilishini so\u2018ragan.<\/p>\n<p>&#171;Iste&#8217;molchilarning huquqlarini himoya qilish to\u2018g\u2018risida&#187;gi qonun 6-moddasiga ko\u2018ra, sotuvchi iste&#8217;molchiga o\u2018zi realizasiya qilayotgan tovar haqida o\u2018z vaqtida zarur, to\u2018g\u2018ri va tushunarli ma&#8217;lumot berishi shart. Shuningdek, &#171;O\u2018zbekiston Respublikasida chakana savdo qoidalari&#187;ning 14-bandiga ko\u2018ra, agar xaridor tomonidan sotib olinadigan tovar iste&#8217;mol qilingan bo\u2018lsa yoki uning kamchiligi (kamchiliklari) bartaraf etilgan bo\u2018lsa, xaridorga bu to\u2018g\u2018rida ma&#8217;lumot berilishi kerak.<\/p>\n<p>Murojaat o\u2018rganilishi jarayonida sotuvchiga qonunning mazkur talablari yuzasidan tushuntirishlar olib borilgandan so\u2018ng sotuvchi tomoni shartnomani bekor qilish va nuqsonli ekanligi da&#8217;vo qilingan tovarni qaytarib olib, iste&#8217;molchiga to\u2018lagan pulini qaytarishga qaror qildi. O\u2018rganish ishlari esa iste&#8217;molchining bank kartasiga pullarini qaytarilishi bilan yakun topdi.<\/p>\n<p><strong>Husnidaxon Yakubova,<\/strong><br \/>\n<em>tuman jamiyati mutaxassisi.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Toshloq tuman Iste&#8217;molchilar huquqlarini himoya qilish jamiyatida Navoiy viloyatining Zarafshon shahrida yashovchi A.X.ning foydalanishda bo\u2018lgan va kafolat xati bilan 3 574 000 so\u2018mga onlayn savdo usulida xarid qilingan mobil telefon bilan bog\u2018liq e&#8217;tirozlarini bildirib, Federatsiyaning 1091 qisqa raqamli ishonch telefoniga qilgan murojaati o\u2018rganildi. Murojaatchiga ko\u2018ra, iPhone 11 Pro rusumidagi mobil qurilma kafolat xati bilan, onlayn [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":10202,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-10200","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-1"],"translation":{"provider":"WPGlobus","version":"2.12.2","language":"ru","enabled_languages":["uz","ki","ru"],"languages":{"uz":{"title":true,"content":true,"excerpt":false},"ki":{"title":true,"content":true,"excerpt":false},"ru":{"title":false,"content":false,"excerpt":false}}},"views":41,"_links":{"self":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/10200"}],"collection":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/comments?post=10200"}],"version-history":[{"count":2,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/10200\/revisions"}],"predecessor-version":[{"id":10203,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/10200\/revisions\/10203"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/media\/10202"}],"wp:attachment":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/media?parent=10200"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/categories?post=10200"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/tags?post=10200"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}