{"id":11155,"date":"2025-11-03T14:41:34","date_gmt":"2025-11-03T09:41:34","guid":{"rendered":"https:\/\/istemolchi-info.uz\/?p=11155"},"modified":"2025-11-03T14:41:34","modified_gmt":"2025-11-03T09:41:34","slug":"istemolchini-olti-kun-davomida-qiynab-kelgan-muammo-bartaraf-qilindi","status":"publish","type":"post","link":"https:\/\/istemolchi-info.uz\/ru\/archives\/11155","title":{"rendered":"Iste&#8217;molchini olti kun davomida qiynab kelgan muammo bartaraf qilindi"},"content":{"rendered":"<h4>&#171;Telekommunikasiya xizmatlarini ko\u2018rsatish qoidalari&#187;ning 286-bandida telekommunikasiya operator va provayderlarining umumiy majburiyatlari ko\u2018rsatib o\u2018tilgan bo\u2018lib, unda xizmat ko\u2018rsatuvchilarga ko\u2018rsatilayotgan xizmatlar sifatini amaldagi standartlar, qoidalar, normalar va normativ-huquqiy hujjatlar talablariga muvofiq bo\u2018lishini, xizmatlar kechayu-kunduz ko\u2018rsatilishini ta&#8217;minlash, ko\u2018rsatilgan xizmatlarning kamchiliklarini shartnomada, qonunchilik hujjatlarida belgilangan muddatlarda bartaraf etish kabi bir qator umumiy majburiyatlar yuklatilgan.<\/h4>\n<p>Lekin Qoidalarda abonent\/foydalanuvchilarning murojaatlarini ko\u2018rib chiqishni ular kelib tushgan sanadan boshlab o\u2018n besh kun ichida etib belgilanishi bugungi axborot asri talablariga, shuningdek bozor, raqobat tamoyillariga biroz mos emasdek tuyuladi. Sababi internet xizmatlari foydalanuvchisi uchun internet har kuni, har soatda zarur. Oddiygina WiFi routerda yuzaga kelgan juz&#8217;iy nuqson sababli bir necha kun internetdan uzilib qolgan iste&#8217;molchi va murojaatni o\u2018rganib chiqishga hali 15 kun vaqtimiz borku, deb ushbu arzimagan nuqsonni bartaraf etib berishni paysalga solib kelayotgan xizmat ko\u2018rsatuvchini ko\u2018z oldingizga keltiring.<\/p>\n<p>O\u2018zbekiston tumanilik H.M. ham xonadonida internet yaxshi ishlamayotganligi haqida ariza berganligi, oradan 6 kun o\u2018tgan bo\u2018lsada xizmat ko\u2018rsatuvchi tomonidan hech bir chora-tadbir ko\u2018rilmaganligini ma&#8217;lum qilib Federatsiya ishonch telefoniga shikoyat qoldirgan. Murojaat soha mas&#8217;ullari hamkorligida o\u2018rganilishi jarayonida mutaxassis tomonidan xonadondagi WiFi routerni sozlanishi bilan muammo bartaraf bo\u2018ldi.<\/p>\n<p>Shu o\u2018rinda iste&#8217;molchilarga, turli xizmatlardan foydalanganda shartnomada belgilangan muddat, miqdor, hajm va sifatda xizmatlar ko\u2018rsatilishini talab qilish huquqingiz mavjudligini, huquqlaringiz buzilganda esa Federatsiya va uning hududiy tashkilotlariga yozma, og\u2018zaki yoki elektron shaklda murojaat qilish imkoniyatiga egaligingizni eslatib o\u2018tamiz.<\/p>\n<p><strong>Dilshodbek Rassayev,<\/strong><br \/>\n<em>O\u2018zbekiston tuman IHHQ jamiyati mutaxassisi.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#171;Telekommunikasiya xizmatlarini ko\u2018rsatish qoidalari&#187;ning 286-bandida telekommunikasiya operator va provayderlarining umumiy majburiyatlari ko\u2018rsatib o\u2018tilgan bo\u2018lib, unda xizmat ko\u2018rsatuvchilarga ko\u2018rsatilayotgan xizmatlar sifatini amaldagi standartlar, qoidalar, normalar va normativ-huquqiy hujjatlar talablariga muvofiq bo\u2018lishini, xizmatlar kechayu-kunduz ko\u2018rsatilishini ta&#8217;minlash, ko\u2018rsatilgan xizmatlarning kamchiliklarini shartnomada, qonunchilik hujjatlarida belgilangan muddatlarda bartaraf etish kabi bir qator umumiy majburiyatlar yuklatilgan. Lekin Qoidalarda abonent\/foydalanuvchilarning murojaatlarini ko\u2018rib [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":11157,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-11155","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-1"],"translation":{"provider":"WPGlobus","version":"2.12.2","language":"ru","enabled_languages":["uz","ki","ru"],"languages":{"uz":{"title":true,"content":true,"excerpt":false},"ki":{"title":true,"content":true,"excerpt":false},"ru":{"title":false,"content":false,"excerpt":false}}},"views":18,"_links":{"self":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/11155"}],"collection":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/comments?post=11155"}],"version-history":[{"count":2,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/11155\/revisions"}],"predecessor-version":[{"id":11158,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/11155\/revisions\/11158"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/media\/11157"}],"wp:attachment":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/media?parent=11155"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/categories?post=11155"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/tags?post=11155"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}