{"id":12026,"date":"2026-04-21T16:19:16","date_gmt":"2026-04-21T11:19:16","guid":{"rendered":"https:\/\/istemolchi-info.uz\/?p=12026"},"modified":"2026-04-21T16:19:16","modified_gmt":"2026-04-21T11:19:16","slug":"korsatilmagan-xizmat-uchun-haq-olinmaydi-istemolchi-murojaati-ijobiy-hal-etildi","status":"publish","type":"post","link":"https:\/\/istemolchi-info.uz\/ru\/archives\/12026","title":{"rendered":"Ko\u2018rsatilmagan xizmat uchun haq olinmaydi: iste’molchi murojaati ijobiy hal etildi"},"content":{"rendered":"

Farg\u2018ona viloyati Quva tumanida yashovchi fuqaro murojaati asosida olib borilgan o\u2018rganish ishlari natijasida iste’molchi huquqlari tiklandi. Ushbu holat yana bir bor iste’molchilar o\u2018z huquqlarini bilishi va himoya qilishi muhim ekanini ko\u2018rsatdi.<\/h4>\n

Ma’lumotlarga ko\u2018ra, Turkrovot MFY hududida yashovchi fuqaro maishiy chiqindilarni olib ketish xizmati sifatidan norozi bo\u2018lib, O\u2018zbekiston iste’molchilar huquqlarini himoya qilish jamiyatlari federatsiyasining \u201cishonch telefoni\u201dga murojaat qilgan. Murojaatda \u201cFarg\u2018ona tozalik sanitar servis\u201d MChJ tomonidan tuzilgan ommaviy shartnoma talablari bajarilmayotgani, ya’ni chiqindilar o\u2018z vaqtida olib ketilmayotgani bayon etilgan.<\/p>\n

O\u2018rganish jarayonida aniqlanishicha, iste’molchi shaxsiy hisob raqami orqali xizmat uchun muntazam to\u2018lov qilib kelgan bo\u2018lsa-da, ayrim davrlarda xizmat umuman ko\u2018rsatilmagan. Xususan, 2026 yil fevral oyida texnik sabablarga ko\u2018ra chiqindilar olib ketilmagan bo\u2018lsa-da, mazkur oy uchun 45 000 so\u2018m miqdorida haq asossiz ravishda hisoblangan.<\/p>\n

Amaldagi qonunchilikka ko\u2018ra, ijrochi tomonidan xizmat ko\u2018rsatilmagan holatda, uning uchun haq undirish qonuniy emas. Bu esa \u201cIste’molchilarning huquqlarini himoya qilish to\u2018g\u2018risida\u201dgi Qonun talablarining buzilishi hisoblanadi.
\nMurojaatni o\u2018rganish davomida aniqlangan kamchiliklar joyida bartaraf etildi. Ya’ni, iste’molchining shaxsiy hisobidan asossiz hisoblangan 45 000 so\u2018m qarzdorlik chiqarib tashlandi va mablag\u2018 iste’molchi foydasiga qayta hisob-kitob qilindi. Shu tariqa fuqaroning buzilgan huquqlari tiklandi.<\/p>\n

Xulosa o\u2018rnida aytish mumkinki:<\/p>\n

— xizmat ko\u2018rsatilmagan bo\u2018lsa, uning uchun to\u2018lov talab qilinishi qonuniy emas;<\/em>
\n— iste’molchi har qanday asossiz hisob-kitoblarga nisbatan e’tiroz bildirish huquqiga ega;<\/em>
\n— murojaat qilish orqali o\u2018z huquqlarini tiklash mumkin.<\/em><\/p>\n

Iste’molchilarga tavsiya etiladi: agar kommunal yoki boshqa xizmatlar bo\u2018yicha shubhali holatlarga duch kelsangiz, mutasaddi tashkilotlarga yoki iste’molchilar huquqlarini himoya qiluvchi idoralarga murojaat qilishdan tortinmang. Zero, qonun sizning manfaatlaringizni himoya qiladi.<\/p>\n

Adxamjon Xamidov,<\/strong>
\njamiyat raisi.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Farg\u2018ona viloyati Quva tumanida yashovchi fuqaro murojaati asosida olib borilgan o\u2018rganish ishlari natijasida iste’molchi huquqlari tiklandi. Ushbu holat yana bir bor iste’molchilar o\u2018z huquqlarini bilishi va himoya qilishi muhim ekanini ko\u2018rsatdi. Ma’lumotlarga ko\u2018ra, Turkrovot MFY hududida yashovchi fuqaro maishiy chiqindilarni olib ketish xizmati sifatidan norozi bo\u2018lib, O\u2018zbekiston iste’molchilar huquqlarini himoya qilish jamiyatlari federatsiyasining \u201cishonch telefoni\u201dga […]<\/p>\n","protected":false},"author":1,"featured_media":12028,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-12026","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-1"],"translation":{"provider":"WPGlobus","version":"2.12.2","language":"ru","enabled_languages":["uz","ki","ru"],"languages":{"uz":{"title":true,"content":true,"excerpt":false},"ki":{"title":true,"content":true,"excerpt":false},"ru":{"title":false,"content":false,"excerpt":false}}},"views":6,"_links":{"self":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/12026"}],"collection":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/comments?post=12026"}],"version-history":[{"count":2,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/12026\/revisions"}],"predecessor-version":[{"id":12029,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/12026\/revisions\/12029"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/media\/12028"}],"wp:attachment":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/media?parent=12026"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/categories?post=12026"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/tags?post=12026"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}