{"id":12030,"date":"2026-04-21T17:19:44","date_gmt":"2026-04-21T12:19:44","guid":{"rendered":"https:\/\/istemolchi-info.uz\/?p=12030"},"modified":"2026-04-21T17:19:44","modified_gmt":"2026-04-21T12:19:44","slug":"nuqsonli-tovar-qaytarildi-istemolchi-huquqi-ustuvorligi-taminlandi","status":"publish","type":"post","link":"https:\/\/istemolchi-info.uz\/ru\/archives\/12030","title":{"rendered":"Nuqsonli tovar qaytarildi: iste&#8217;molchi huquqi ustuvorligi ta&#8217;minlandi"},"content":{"rendered":"<h4>Bugungi kunda iste&#8217;molchilar huquqlarini himoya qilish davlat siyosatida ustuvor yo\u2018nalishlardan biri hisoblanadi. Amaldagi qonunchilikka ko\u2018ra, har bir iste&#8217;molchi sifatli va xavfsiz tovar xarid qilish, nuqson aniqlangan taqdirda esa o\u2018z huquqlarini tiklash imkoniyatiga ega. Shu bois, iste&#8217;molchilarning murojaatlari asosida amalga oshirilayotgan o\u2018rganish ishlari ularning manfaatlarini ta&#8217;minlashda muhim ahamiyat kasb etmoqda.<\/h4>\n<p>Oltiariq tumanida istiqomat qiluvchi iste&#8217;molchi D.M. maishiy texnika do\u2018konidan 800 000 so\u2018mga changyutgich xarid qilgan. Biroq, uni uy sharoitida ishlatish jarayonida texnikada ortiqcha qizib ketish holati kuzatilib, yoqimsiz hid chiqara boshlagan. Holatdan xavotirlangan iste&#8217;molchi qurilmani darhol elektr tarmog\u2018idan uzib, sotuvchi bilan bog\u2018langan hamda muammoni tushuntirgan.<\/p>\n<p>Afsuski, sotuvchi tomonidan iste&#8217;molchining murojaatiga yetarlicha e&#8217;tibor qaratilmagan. Shundan so\u2018ng iste&#8217;molchi tuman Iste&#8217;molchilar huquqlarini himoya qilish jamiyatiga yozma ravishda murojaat qilgan.<\/p>\n<p>Murojaatni o\u2018rganish jarayonida jamiyat mutaxassislari tomonidan holat atroflicha tahlil qilindi. Sotuvchiga amaldagi qonunchilik talablari, bunday holatlarda iste&#8217;molchining talablari qondirilishi shartligi yuzasidan huquqiy tushuntirishlar berildi.<\/p>\n<p>Olib borilgan tushuntirish ishlari natijasida sotuvchi o\u2018z xatosini tan olib, iste&#8217;molchidan nuqsonli deb topilgan changyutgichni qaytarib oldi hamda uning uchun to\u2018langan mablag\u2018ni to\u2018liq qaytardi. Shu tariqa iste&#8217;molchining buzilgan huquqlari tiklandi.<\/p>\n<p>Xulosa qilib aytganda, iste&#8217;molchi har qanday nuqsonli tovar yoki sifatsiz xizmat holatida o\u2018z huquqlarini talab qilishga haqli. Agar sotuvchi tomonidan murojaat inobatga olinmasa, tegishli tashkilotlarga murojaat qilish orqali adolatni tiklash mumkin. Eng muhimi, iste&#8217;molchi o\u2018z huquqlarini bilishi va ulardan foydalanishdan cho\u2018chimasligi lozim.<\/p>\n<p><strong>Baxtiyor Abduraxmonov,<\/strong><br \/>\n<em>jamiyat raisi.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bugungi kunda iste&#8217;molchilar huquqlarini himoya qilish davlat siyosatida ustuvor yo\u2018nalishlardan biri hisoblanadi. Amaldagi qonunchilikka ko\u2018ra, har bir iste&#8217;molchi sifatli va xavfsiz tovar xarid qilish, nuqson aniqlangan taqdirda esa o\u2018z huquqlarini tiklash imkoniyatiga ega. Shu bois, iste&#8217;molchilarning murojaatlari asosida amalga oshirilayotgan o\u2018rganish ishlari ularning manfaatlarini ta&#8217;minlashda muhim ahamiyat kasb etmoqda. Oltiariq tumanida istiqomat qiluvchi iste&#8217;molchi D.M. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":12032,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-12030","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-1"],"translation":{"provider":"WPGlobus","version":"2.12.2","language":"ru","enabled_languages":["uz","ki","ru"],"languages":{"uz":{"title":true,"content":true,"excerpt":false},"ki":{"title":true,"content":true,"excerpt":false},"ru":{"title":false,"content":false,"excerpt":false}}},"views":7,"_links":{"self":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/12030"}],"collection":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/comments?post=12030"}],"version-history":[{"count":2,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/12030\/revisions"}],"predecessor-version":[{"id":12033,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/12030\/revisions\/12033"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/media\/12032"}],"wp:attachment":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/media?parent=12030"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/categories?post=12030"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/tags?post=12030"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}