{"id":12064,"date":"2026-04-24T08:30:24","date_gmt":"2026-04-24T03:30:24","guid":{"rendered":"https:\/\/istemolchi-info.uz\/?p=12064"},"modified":"2026-04-24T08:30:24","modified_gmt":"2026-04-24T03:30:24","slug":"istemolchining-tovarni-qaytarish-huquqi-taminlandi","status":"publish","type":"post","link":"https:\/\/istemolchi-info.uz\/ru\/archives\/12064","title":{"rendered":"Iste&#8217;molchining tovarni qaytarish huquqi ta&#8217;minlandi"},"content":{"rendered":"<h4>O\u2018zbekiston Respublikasining \u201cIste&#8217;molchilarning huquqlarini himoya qilish to\u2018g\u2018risida\u201dgi qonuni 18-moddasiga muvofiq, iste&#8217;molchi sifatli, ammo unga mos kelmagan tovarni belgilangan muddatda qaytarish yoki almashtirish huquqiga ega. Ushbu norma iste&#8217;molchining erkin tanlovi va manfaatlarini himoya qilishda muhim ahamiyatga ega bo\u2018lib, savdo munosabatlarida adolatni ta&#8217;minlashga xizmat qiladi.<\/h4>\n<p>Shuningdek, \u201cO\u2018zbekiston Respublikasida chakana savdo qoidalari\u201dga muvofiq, xarid qilingan tovar belgilangan talablarga javob bermagan yoki iste&#8217;molchiga mos kelmagan holatlarda, sotuvchi uni qaytarib olishi yoki almashtirishi shart. Bu esa iste&#8217;molchilarning qonuniy huquqlari amaliy jihatdan ta&#8217;minlanishini kafolatlaydi.<\/p>\n<p>Qo\u2018qon shahrida yashovchi iste&#8217;molchi M. G. tomonidan qilingan murojaat ham aynan shu huquqiy asoslarda ko\u2018rib chiqildi. Uning murojaatiga ko\u2018ra, u shahar hududida joylashgan \u201cS&#8230; H&#8230;\u201d kiyim-kechak do\u2018konidan 650 000 so\u2018mga 2 ta ko\u2018ylak xarid qilgan. Biroq, xarid qilingan tovarni qaytarish istagi bildirilganda, sotuvchi tomonidan qaytarib olish rad etilgan.<\/p>\n<p>Mazkur holat yuzasidan iste&#8217;molchi O\u2018zbekiston iste&#8217;molchilar huquqlarini himoya qilish jamiyatlari federatsiyasiga murojaat qilgan. Murojaat Federatsiyaning Qo\u2018qon shahar jamiyati mutaxassislari tomonidan atroflicha o\u2018rganilib, sotuvchiga amaldagi qonunchilik normalari bo\u2018yicha tushuntirish ishlari olib borildi.<\/p>\n<p>Olib borilgan chora-tadbirlar natijasida muammo ijobiy hal etildi. Xususan, iste&#8217;molchiga 300 000 so\u2018mlik 1 dona ko\u2018ylak sotuvchiga qaytarilib, uning mablag\u2018i to\u2018liq ravishda qaytarib berildi. Shu tariqa, iste&#8217;molchining buzilgan huquqlari tiklandi.<\/p>\n<p>Xulosa qilib aytganda, iste&#8217;molchi o\u2018z huquqlarini bilishi va ular buzilganda murojaat qilishdan tortinmasligi lozim. Agar siz ham iste&#8217;mol sohasiga oid muammolarga duch kelsangiz, O\u2018zbekiston iste&#8217;molchilar huquqlarini himoya qilish jamiyatlari federatsiyasi hamda uning hududiy tashkilotlariga murojaat qilishingiz mumkin.<\/p>\n<p><strong>Muhammadjon O\u2018lmasov,<\/strong><br \/>\n<em>jamiyat mutaxassisi.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>O\u2018zbekiston Respublikasining \u201cIste&#8217;molchilarning huquqlarini himoya qilish to\u2018g\u2018risida\u201dgi qonuni 18-moddasiga muvofiq, iste&#8217;molchi sifatli, ammo unga mos kelmagan tovarni belgilangan muddatda qaytarish yoki almashtirish huquqiga ega. Ushbu norma iste&#8217;molchining erkin tanlovi va manfaatlarini himoya qilishda muhim ahamiyatga ega bo\u2018lib, savdo munosabatlarida adolatni ta&#8217;minlashga xizmat qiladi. Shuningdek, \u201cO\u2018zbekiston Respublikasida chakana savdo qoidalari\u201dga muvofiq, xarid qilingan tovar belgilangan talablarga [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":12066,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-12064","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-1"],"translation":{"provider":"WPGlobus","version":"2.12.2","language":"ru","enabled_languages":["uz","ki","ru"],"languages":{"uz":{"title":true,"content":true,"excerpt":false},"ki":{"title":true,"content":true,"excerpt":false},"ru":{"title":false,"content":false,"excerpt":false}}},"views":7,"_links":{"self":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/12064"}],"collection":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/comments?post=12064"}],"version-history":[{"count":2,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/12064\/revisions"}],"predecessor-version":[{"id":12067,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/12064\/revisions\/12067"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/media\/12066"}],"wp:attachment":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/media?parent=12064"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/categories?post=12064"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/tags?post=12064"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}