{"id":12473,"date":"2026-07-06T14:46:42","date_gmt":"2026-07-06T09:46:42","guid":{"rendered":"https:\/\/istemolchi-info.uz\/?p=12473"},"modified":"2026-07-06T15:10:01","modified_gmt":"2026-07-06T10:10:01","slug":"fargona-viloyatida-2026-yilning-birinchi-yarim-yilligida-istemolchilar-murojaatlari-bilan-ishlash-natijalari","status":"publish","type":"post","link":"https:\/\/istemolchi-info.uz\/ru\/archives\/12473","title":{"rendered":"Farg\u2018ona viloyatida 2026 yilning birinchi yarim yilligida iste&#8217;molchilar murojaatlari bilan ishlash natijalari"},"content":{"rendered":"<h4>O\u2018zbekiston iste&#8217;molchilar huquqlarini himoya qilish jamiyatlari federatsiyasi Farg\u2018ona viloyati hududiy birlashmasi tomonidan joriy yilning birinchi yarim yilligida iste&#8217;molchilarning huquq va qonuniy manfaatlarini ta&#8217;minlash, ularning murojaatlarini tezkor ko\u2018rib chiqish hamda buzilgan huquqlarini tiklash borasida tizimli ishlar amalga oshirildi.<\/h4>\n<p><iframe loading=\"lazy\" title=\"Brifing ||  Iste&#039;molchilar murojaatlari bilan ishlash natijalari\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/aI_aci1_Mng?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p>Hisobot davrida hududiy birlashma va uning shahar-tuman jamiyatlariga 966 ta murojaat kelib tushdi. Bu o\u2018tgan yilning mos davriga nisbatan aholining o\u2018z huquqlarini himoya qilish madaniyati yuksalayotgani hamda Federatsiyaga bo\u2018lgan ishonch ortib borayotganini ko\u2018rsatadi.<\/p>\n<p>Kelib tushgan murojaatlarning 390 tasi yozma, 576 tasi og\u2018zaki murojaatlardan iborat bo\u2018lib, og\u2018zaki murojaatlar umumiy murojaatlarning qariyb 60 foizini tashkil qildi. Bu esa fuqarolar masalani ortiqcha vaqt yo\u2018qotmasdan joyida hal qilishga intilayotganini anglatadi.<\/p>\n<p>Tahlillar shuni ko\u2018rsatadiki, iste&#8217;molchilarni eng ko\u2018p qiynayotgan masalalar kommunal xo\u2018jalik va energiya ta&#8217;minoti bilan bog\u2018liq.<\/p>\n<p>Jumladan:<\/p>\n<p>\u2022 kommunal xo\u2018jalik\u2013 196 ta murojaat;<br \/>\n\u2022 gaz ta&#8217;minoti \u2013 195 ta;<br \/>\n\u2022 savdo sohasi \u2013 194 ta;<br \/>\n\u2022 suv ta&#8217;minoti \u2013 81 ta;<br \/>\n\u2022 maishiy xizmat (servis) \u2013 55 ta;<br \/>\n\u2022 elektr ta&#8217;minoti \u2013 56 ta;<br \/>\n\u2022 aloqa va internet \u2013 21 ta;<br \/>\n\u2022 sog\u2018liqni saqlash \u2013 8 ta;<br \/>\n\u2022 transport sohasi \u2013 3 ta;<br \/>\n\u2022 boshqa sohalar \u2013 157 ta.<\/p>\n<p>Ushbu raqamlar kommunal xo\u2018jalik, ya&#8217;ni uy-joy mulkdorlari shirkatlari, boshqaruv servis kompaniyalari xizmatlari, tabiiy gaz ta&#8217;minoti va savdo munosabatlari bo\u2018yicha muammolar hanuz eng dolzarb masalalardan biri bo\u2018lib qolayotganini ko\u2018rsatmoqda.<\/p>\n<p>Savdo sohasidagi 194 ta murojaatning tarkibiy tahliliga ko\u2018ra, ularning:<\/p>\n<p>\u2022 78 tasini \u2013 xarid qilingan maishiy texnika bilan bog\u2018liq muammolar tashkil qilgan bo\u2018lsa;<br \/>\n\u2022 14 tasini &#8212; dori vositalari;<br \/>\n\u2022 9 tasini oziq-ovqat mahsulotlari savdosi;<br \/>\n\u2022 qolgan 93 tasi esa savdo bilan bog\u2018liq boshqa masalalardan iborat bo\u2018lgan.<\/p>\n<p>Bu ko\u2018rsatkichlar iste&#8217;molchilarning asosan qimmatbaho texnika vositalari, kafolat majburiyatlari, tovarni almashtirish yoki qaytarish hamda sotuvdan keyingi xizmatlar bilan bog\u2018liq muammolarga duch kelayotganini ko\u2018rsatadi.<\/p>\n<p>Hududlar kesimida eng ko\u2018p murojaatlar:<\/p>\n<p>\u2022 Marg\u2018ilon shahri \u2013 168 ta;<br \/>\n\u2022 Qo\u2018shtepa tumani \u2013 78 ta;<br \/>\n\u2022 Farg\u2018ona shahri \u2013 72 ta;<br \/>\n\u2022 Buvayda tumani \u2013 64 ta;<br \/>\n\u2022 Qo\u2018qon shahri \u2013 59 ta;<br \/>\n\u2022 Oltiariq tumani \u2013 57 ta;<br \/>\n\u2022 Yozyovon tumani \u2013 54 ta.<\/p>\n<p>Bu hududlarda aholi sonining ko\u2018pligi bilan bir qatorda kommunal xizmatlar, savdo va shartnomaviy munosabatlarga oid nizolar ham ko\u2018proq uchrayotganini anglatadi.<br \/>\nHisobot davrida kelib tushgan 966 ta murojaatning 932 tasi, ya&#8217;ni 96,5 foizi ijobiy hal etildi.<\/p>\n<p>Natijada iste&#8217;molchilar foydasiga jami 1 milliard 297 million 712 ming 744 so\u2018m miqdorida mablag\u2018 undirildi yoki qaytarildi.<\/p>\n<p>Hisobot davrida iste&#8217;molchilar huquqlarini sud tartibida himoya qilish ishlariga alohida e&#8217;tibor qaratildi.<\/p>\n<p>Ixtiyoriy tartibda hal etilmagan nizolar yuzasidan sudlarga 81 ta da&#8217;vo arizasi kiritildi.<\/p>\n<p>Sud qarorlari asosida iste&#8217;molchilar foydasiga 28 million 608 ming 858 so\u2018m miqdorida moddiy va ma&#8217;naviy zarar undirildi.<\/p>\n<p>Ayniqsa, sudga kiritilgan da&#8217;vo arizalarning asosiy qismi Marg\u2018ilon shahri hissasiga to\u2018g\u2018ri kelgani mazkur hududda huquqiy yordamga bo\u2018lgan talab yuqoriligini ko\u2018rsatadi.<\/p>\n<p>Tahlillar shuni ko\u2018rsatmoqdaki, murojaatlarning qariyb 60 foizi kommunal xizmatlar, gaz ta&#8217;minoti va savdo sohasi hissasiga to\u2018g\u2018ri kelmoqda.<\/p>\n<p>Bu sohalarda raqobat muhitini kuchaytirish, xizmat ko\u2018rsatish sifati ustidan jamoatchilik nazoratini kengaytirish hamda tadbirkorlik sub&#8217;ektlari va kommunal xizmat ko\u2018rsatuvchi tashkilotlarning mas&#8217;uliyatini oshirish dolzarb vazifa bo\u2018lib qolmoqda.<\/p>\n<p>Shu bilan birga, 96,5 foiz murojaatlarning ijobiy hal etilgani Federatsiya tizimi samaradorligini tasdiqlasa, sudlar orqali iste&#8217;molchilar manfaatiga undirilgan mablag\u2018lar huquqiy himoya mexanizmlarining amaliy natija berayotganini ko\u2018rsatadi.<\/p>\n<p><em><strong>Brifing spikeri: Shaxlo Kasimova &#8212; hududiy birlashma mutaxassisi.<\/strong><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>O\u2018zbekiston iste&#8217;molchilar huquqlarini himoya qilish jamiyatlari federatsiyasi Farg\u2018ona viloyati hududiy birlashmasi tomonidan joriy yilning birinchi yarim yilligida iste&#8217;molchilarning huquq va qonuniy manfaatlarini ta&#8217;minlash, ularning murojaatlarini tezkor ko\u2018rib chiqish hamda buzilgan huquqlarini tiklash borasida tizimli ishlar amalga oshirildi. &nbsp; Hisobot davrida hududiy birlashma va uning shahar-tuman jamiyatlariga 966 ta murojaat kelib tushdi. Bu o\u2018tgan yilning mos [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":12474,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[],"class_list":["post-12473","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tadbirlar"],"translation":{"provider":"WPGlobus","version":"2.12.2","language":"ru","enabled_languages":["uz","ki","ru"],"languages":{"uz":{"title":true,"content":true,"excerpt":false},"ki":{"title":true,"content":true,"excerpt":false},"ru":{"title":false,"content":false,"excerpt":false}}},"views":0,"_links":{"self":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/12473"}],"collection":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/comments?post=12473"}],"version-history":[{"count":5,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/12473\/revisions"}],"predecessor-version":[{"id":12479,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/12473\/revisions\/12479"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/media\/12474"}],"wp:attachment":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/media?parent=12473"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/categories?post=12473"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/tags?post=12473"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}