{"id":12683,"date":"2026-08-05T19:23:31","date_gmt":"2026-08-05T14:23:31","guid":{"rendered":"https:\/\/istemolchi-info.uz\/?p=12683"},"modified":"2026-08-05T19:23:31","modified_gmt":"2026-08-05T14:23:31","slug":"istemolchiga-tovar-kafolat-muddati-mobaynida-ega-bolgan-huquqlari-taminlab-berildi","status":"publish","type":"post","link":"https:\/\/istemolchi-info.uz\/ru\/archives\/12683","title":{"rendered":"Iste&#8217;molchiga tovar kafolat muddati mobaynida ega bo\u2018lgan huquqlari ta&#8217;minlab berildi"},"content":{"rendered":"<h4>Farg\u2018ona shahrida istiqomat qiluvchi fuqaro 7 000 000 so\u2018mga maishiy texnika sotib olganidan so\u2018ng kutilmagan muammoga duch keldi. Yangi xarid qilingan mahsulot qisqa vaqt ichida nosoz holatga kelgach, unda tabiiy savol tug\u2018ildi: &#171;Mahsulotga kafolat muddati belgilangan, xo\u2018sh, endi nima qilsam to\u2018g\u2018ri bo\u2018ladi?&#187;<\/h4>\n<p>Fuqaro bu masalada O\u2018zbekiston iste&#8217;molchilar huquqlarini himoya qilish jamiyatlari federatsiyasining Farg\u2018ona shahar jamiyatiga murojaat qildi. Jamiyat xodimlari murojaatni qabul qilib, uni joyiga chiqqan holda o\u2018rgandi hamda sotuvchi bilan muloqot o\u2018tkazdi. O\u2018rganish jarayonida texnik nosozlikning kelib chiqish sabablari aniqlashtirildi va mahsulotga kafolat xizmatini qo\u2018llash masalasi ko\u2018rib chiqildi.<\/p>\n<p>Murojaat asosida jamiyat mutaxassislari savdo ob&#8217;ekti rahbariyati bilan hamkorlikda vaziyatni o\u2018rganib chiqdi. Natijada nosoz mahsulot bo\u2018yicha servis xizmati jalb etildi va muammoni bartaraf etish choralari ko\u2018rildi. Bu esa iste&#8217;molchining haqli e&#8217;tirozi inobatga olinganini ko\u2018rsatadi.<\/p>\n<p>O\u2018zbekiston Respublikasining &#171;Iste&#8217;molchilarning huquqlarini himoya qilish to\u2018g\u2018risida&#187;gi Qonuniga muvofiq, agar tovarda kafolat muddati ichida nuqson aniqlansa, iste&#8217;molchi quyidagi huquqlarga ega:<\/p>\n<p><em>&#8212; nuqsonni bepul bartaraf etishni talab qilish;<\/em><br \/>\n<em>&#8212; tovarni aynan shunday sifatlisiga almashtirish;<\/em><br \/>\n<em>&#8212; xarid narxini mutanosib ravishda kamaytirish;<\/em><br \/>\n<em>&#8212; shartnomani bekor qilib, to\u2018langan pulni qaytarib olish.<\/em><\/p>\n<p>Muhimi, mazkur talablarni amalga oshirish uchun iste&#8217;molchida mahsulotni xarid qilganini tasdiqlovchi hujjatlar saqlangan bo\u2018lishi maqsadga muvofiq.<\/p>\n<p>Ko\u2018plab iste&#8217;molchilar nosoz mahsulotga duch kelganda qaerga murojaat qilishni bilmasligi sababli o\u2018z haqini talab qilmaydi. Aslida esa qonun iste&#8217;molchi manfaatini himoya qiladi. Muhimi, huquqiy yordamdan to\u2018g\u2018ri foydalanish va vakolatli tashkilotlarga o\u2018z vaqtida murojaat qilishdir.<\/p>\n<p>Farg\u2018ona shahridagi mazkur murojaat ham shuni ko\u2018rsatdiki, masalaga huquqiy yondashuv va sotuvchi bilan amaliy muloqot orqali ko\u2018plab nizolar sudgacha yetib bormasdan hal etilishi mumkin.<\/p>\n<p><strong>Kafolat taloni yoki chek<\/strong> \u2014 oddiy qog\u2018oz emas, balki iste&#8217;molchining huquqini himoya qiluvchi muhim hujjatdir. Agar xarid qilgan tovaringizda nuqson aniqlansa, vaqtni boy bermang. Avvalo sotuvchiga murojaat qiling, zarurat tug\u2018ilganda esa O\u2018zbekiston iste&#8217;molchilar huquqlarini himoya qilish jamiyatlari federatsiyasi va uning hududiy tashkilotlari yordamidan foydalaning.<\/p>\n<p>Huquqingizni biling va uni himoya qilishdan tortinmang!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Farg\u2018ona shahrida istiqomat qiluvchi fuqaro 7 000 000 so\u2018mga maishiy texnika sotib olganidan so\u2018ng kutilmagan muammoga duch keldi. Yangi xarid qilingan mahsulot qisqa vaqt ichida nosoz holatga kelgach, unda tabiiy savol tug\u2018ildi: &#171;Mahsulotga kafolat muddati belgilangan, xo\u2018sh, endi nima qilsam to\u2018g\u2018ri bo\u2018ladi?&#187; Fuqaro bu masalada O\u2018zbekiston iste&#8217;molchilar huquqlarini himoya qilish jamiyatlari federatsiyasining Farg\u2018ona shahar jamiyatiga [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":12684,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-12683","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-1"],"translation":{"provider":"WPGlobus","version":"2.12.2","language":"ru","enabled_languages":["uz","ki","ru"],"languages":{"uz":{"title":true,"content":true,"excerpt":false},"ki":{"title":true,"content":true,"excerpt":false},"ru":{"title":false,"content":false,"excerpt":false}}},"views":3,"_links":{"self":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/12683"}],"collection":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/comments?post=12683"}],"version-history":[{"count":2,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/12683\/revisions"}],"predecessor-version":[{"id":12686,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/12683\/revisions\/12686"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/media\/12684"}],"wp:attachment":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/media?parent=12683"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/categories?post=12683"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/tags?post=12683"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}