{"id":3216,"date":"2021-04-28T12:34:40","date_gmt":"2021-04-28T09:34:40","guid":{"rendered":"http:\/\/istemolchi-info.uz\/?p=3216"},"modified":"2021-04-28T12:34:40","modified_gmt":"2021-04-28T09:34:40","slug":"%d1%84%d1%83%d2%9b%d0%b0%d1%80%d0%be%d0%bd%d0%b8-%d1%82%d0%b0%d1%88%d0%b2%d0%b8%d1%88%d0%b3%d0%b0-%d1%81%d0%be%d0%bb%d0%b3%d0%b0%d0%bd-%d0%bc%d1%83%d0%b0%d0%bc%d0%bc%d0%be%d0%b3%d0%b0-%d0%b5%d1%87","status":"publish","type":"post","link":"https:\/\/istemolchi-info.uz\/ru\/archives\/3216","title":{"rendered":"Fuqaroni tashvishga solgan muammoga yechim topildi"},"content":{"rendered":"<p>Bag\u2018dod tuman iste&#8217;molchilar huquqlarini himoya qilish jamiyati tomonidan Ittifoq mahalla fuqarolar yig\u2018ini hududida istiqomat qiluvchi R.Axmadjonovaning 2020 yilning 14 oktyabr kunida foydalanilgan tabiiy gaz uchun amalga oshirgan to\u2018lovi gaz idorasi komp&#8217;yuter bazasida ko\u2018rinmayotganligi yuzasidan qilgan murojaati o\u2018rganib chiqildi.<\/p>\n<p>Ma&#8217;lum bo\u2018lishicha, iste&#8217;molchi o\u2018tgan yilning 14 oktyabr kunida Xalq banki to\u2018lov kassasiga foydalanilgan tabiiy gaz uchun 100 000 (yuz ming) so\u2018m to\u2018lovni amalga oshirgan. Lekin o\u2018sha yilning dekabr oyida uni xonadoniga tashrif buyurgan gaz idorasi xodimlariga to\u2018lov amalga oshirilganligi to\u2018g\u2018risidagi kvitansiyani ko\u2018rsatgan iste&#8217;molchiga aynan oktyabr oyida amalga oshirgan to\u2018lov idora komp&#8217;yuter bazasida ko\u2018rinmaganligi, o\u2018sha oyda amalga oshirilmagan to\u2018lov evaziga qarzdorlik kelib chiqqanligini aytilgan va mavjud qarzdorlikni bartaraf qilib qo\u2018yish bo\u2018yicha ogohlantirish berilgan. Shundan so\u2018ng iste&#8217;molchi bank muassasasiga kelib, to\u2018lovni amalga oshirgan kassa xodimi M.M.ga yuqoridagi holatni aytgan va muammoni hal qilib berilishini so\u2018ragan. Lekin mazkur masala joriy yilning aprel oyiga qadar hal etilmasdan kelgan.<\/p>\n<p>Murojaatni tuman jamiyati xodimlari tomonidan o\u2018rganish jarayonida bank xodimi M.M.ning tushuntirish berishicha, o\u2018sha kuni kassa oldida mijozlar ko\u2018p bo\u2018lganligi sababli, komp&#8217;yuter dasturiga iste&#8217;molchi shaxsiy hisob raqamini kiritish chog\u2018ida adashib ketganligi, bu holat mijoz oradan ikki oycha vaqt o\u2018tib to\u2018lov gaz idorasidagi shaxsiy hisob raqamiga tushmaganligini aytib kelgan kunida ma&#8217;lum bo\u2018lganligini bildirib, gaz idorasi xodimlari bilan bog\u2018lanib mazkur muammoni hal qilish masalasida gaplashganida ular amaliy yordam berishlarini aytganliklarini, shundan so\u2018ng fuqaroni ularga jo\u2018natganligini, masalani shu kunga qadar hal bo\u2018lmasdan kelayotganligidan xabari yo\u2018qligini ma&#8217;lum qilib, muammoni o\u2018zi tomonidan bartaraf qilishga tayyorligini bildirgan. <\/p>\n<p>Yuqoridagilardan kelib chiqqan holda muammo murojaatni o\u2018rganish jarayonida hal etildi. Tabiiy gaz uchun boshqa hisob raqamga adashib o\u2018tkazib yuborilgan mablag\u2018 bank xodimi hisobidan qoplanib, tegishli hisob raqamga o\u2018tkazilishiga hamda iste&#8217;molchining muammosi ijobiy hal etilishiga erishildi. <\/p>\n<p>Murojaatni o\u2018rganish jarayonida tomonlarga O\u2018zbekiston Respublikasining \u201cIste&#8217;molchilarning huquqlarini himoya qilish to\u2018g\u2018risida\u201dgi qonuni targ\u2018iboti olib borildi. <\/p>\n<p><strong>Dilorom Mirzayeva<\/strong><br \/>\nBag\u2018dod tuman IHHQ jamiyati mutaxassisi<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bag\u2018dod tuman iste&#8217;molchilar huquqlarini himoya qilish jamiyati tomonidan Ittifoq mahalla fuqarolar yig\u2018ini hududida istiqomat qiluvchi R.Axmadjonovaning 2020 yilning 14 oktyabr kunida foydalanilgan tabiiy gaz uchun amalga oshirgan to\u2018lovi gaz idorasi komp&#8217;yuter bazasida ko\u2018rinmayotganligi yuzasidan qilgan murojaati o\u2018rganib chiqildi. Ma&#8217;lum bo\u2018lishicha, iste&#8217;molchi o\u2018tgan yilning 14 oktyabr kunida Xalq banki to\u2018lov kassasiga foydalanilgan tabiiy gaz uchun 100 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3217,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3216","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-1"],"translation":{"provider":"WPGlobus","version":"2.12.2","language":"ru","enabled_languages":["uz","ki","ru"],"languages":{"uz":{"title":true,"content":true,"excerpt":false},"ki":{"title":true,"content":true,"excerpt":false},"ru":{"title":false,"content":false,"excerpt":false}}},"views":327,"_links":{"self":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/3216"}],"collection":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/comments?post=3216"}],"version-history":[{"count":1,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/3216\/revisions"}],"predecessor-version":[{"id":3218,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/3216\/revisions\/3218"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/media\/3217"}],"wp:attachment":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/media?parent=3216"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/categories?post=3216"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/tags?post=3216"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}