{"id":4031,"date":"2021-11-05T06:47:00","date_gmt":"2021-11-05T03:47:00","guid":{"rendered":"https:\/\/istemolchi-info.uz\/?p=4031"},"modified":"2021-11-05T06:47:00","modified_gmt":"2021-11-05T03:47:00","slug":"%d0%b8%d1%81%d1%82%d0%b5%d1%8a%d0%bc%d0%be%d0%bb%d1%87%d0%b8%d0%bb%d0%b0%d1%80-%d2%b3%d1%83%d2%9b%d1%83%d2%9b%d0%bb%d0%b0%d1%80%d0%b8%d0%bd%d0%b8-%d2%b3%d0%b8%d0%bc%d0%be%d1%8f-%d2%9b%d0%b8%d0%bb-2","status":"publish","type":"post","link":"https:\/\/istemolchi-info.uz\/ru\/archives\/4031","title":{"rendered":"Iste’molchilar huquqlarini himoya qilish yo\u2018lida"},"content":{"rendered":"
Marg\u2018ilon shahar iste’molchilar huquqlarini himoya qilish jamiyati ijro etuvchi apparati mutaxassislari tomonidan hamkor tashkilotlar ishchi xodimlarining iste’molchilik sohasida yuzaga kelayotgan muammolarini o\u2018rganib bartaraf qilish bo\u2018yicha tizimli ishlar olib borilmoqda. Xususan, shahardagi maktabgacha ta’lim tashkilotlari ishchi xodimlari bilan tashkillanayotgan yuzma-yuz uchrashuvlar, ularni qiynab kelayotgan muammolarni o\u2018rganib hal qilinishi borasidagi ishlar shular jumlasidandir. Bir-ikkita misollarga to\u2018xtalsam.<\/h5>\n

Shahardagi maktabgacha ta’lim tashkilotlarining biridagi oshxona faoliyatida foydalanib kelinayotgan PE-1 rusumli ovqat pishirgichni ishlamay qolganligi sababli ushbu jihozlarga texnik xizmat ko\u2018rsatib kelayotgan Toshloq tumanida joylashgan \u201cMarkaziy Utilizasiya\u201d MChJga murojaaat qilishgan. MChJ tomonidan mazkur gaz plitasi ta’mirlash uchun olib ketilib, bir oy o\u2018tsa hamki ta’mirlash ishlari nihoyasiga yetkazib berilmagan. Orada maktabgacha ta’lim tashkiloti ushbu masalada bir-ikki tashkilotga ko\u2018mak so\u2018rab murojaat ham qilgan. Lekin masala hal bo\u2018lmasdan qolib ketavergan. Mazkur ta’lim maskanida shahar jamiyati mutaxassislari tomonidan tashkillangan uchrashuv davomida tashkilot xodimlari ushbu masalani ham ko\u2018targandilar. Murojaat yuzasidan jamiyat xodimlari tomonidan olib borilgan o\u2018rganuv ishlari davomida MChJ mas’ullariga amaldagi qonunchilik talablari yuzasidan tegishli tushuntirishlar berildi. Qonun talablarini to\u2018g\u2018ri anglab yetgan mas’ullar, olib ketilgan ovqat pishirgichni ta’mirlash uchun kelishilgan muddat o\u2018tib ketganligi sababli jihozdagi nuqsonni bepul bartaraf etib, uni tashkilotiga olib kelib o\u2018rnatib berdilar.<\/p>\n

Yana bir misol. Mustaqillik ko\u2018chasida yashovchi fuqaro 2021 yilning aprel oyida Toshloq tumanidagi kredit savdo do\u2018konidan uyali telefon xarid qilgan. Sotib olgan telefoni uchun oldindan 450 000 (to\u2018rt yuz ellik ming) so\u2018m to\u2018lovni ham amalga oshirgan. Bir hafta o\u2018tmasdan telefon apparatida yuzaga kelgan nuqson yuzasidan kredit do\u2018koniga qilgan murojaati ham ijobiy hal qilinib, mobil qurilma yangisiga almashtirib ham berilgan. Lekin almashtirib berilgan yangi telefon apparati ham uzoqqa bormasdan, buzilib qolavergach iste’molchi do\u2018kon ma’muriyatidan tuzilgan shartnomani bekor qilinishini talab qiladi. Oradan bir necha kun o\u2018tib, do\u2018kon xodimlari iste’molchiga shartnoma 2021 yil may oyida bekor qilingani to\u2018g\u2018risida telefon orqali ma’lumot beradilar. Biroq 2021 yilning avgust oyiga kelib iste’molchiga xizmat ko\u2018rsatuvchi bank tomonidan krediti mavjudligi to\u2018g\u2018risida ogohlantirish berilib, bank plastik kartasidan pul mablag\u2018i ushlab qolinadi.<\/p>\n

Iste’molchi bankdan qarzdorlik mavjudligi to\u2018g\u2018risida xabarnoma olgani va plastik kartasidan qarz hisobiga pul ushlab qolinganidan norozi bo\u2018lib, do\u2018kon xodimlaridan izoh talab qilganida, iste’molchiga haqiqatdan ham shartnoma bekor bo\u2018lganligi to\u2018g\u2018risidagi yozma ma’lumotnoma taqdim qilinadi.<\/p>\n

Ammo 2021 yilning 20 oktyabriga kelib bankdan yana ogohlantirish xabari keladi. Yugur-yugur, sargardonlikdan charchagan fuqaro Marg\u2018ilon shahar iste’molchilar huquqlarini himoya qilish jamiyati ijro etuvchi apparatiga murojaat qilib, yuqoridagi holat yuzasidan amaliy yordam berishlarini so\u2018raydi.<\/p>\n

Mutaxassislar tomonidan tegishli tartibda o\u2018rganish ishlari olib borilib, kredit savdo do\u2018koni xodimlariga O\u2018zbekiston Respublikasi \u201cIste’molchilarning huquqlarini himoya qilish to\u2018g\u2018risida\u201dgi qonunning 13-moddasi talablariga ko\u2018ra yuqoridagi yuz bergan holat bo\u2018yicha iste’molchi bilan tuzilgan shartnomani bekor qilish va mahsulot kredit shartlarida sotib olinganda to\u2018langan mablag\u2018ni qaytarib berilishi shartligi tushuntirildi. Qonun talablarini to\u2018g\u2018ri anglab yetgan mas’ullar iste’molchining kredit rasmiylashtirilgan vaqtda oldindan to\u2018lagan 450 000 (to\u2018rt yuz ellik ming) so\u2018m pul mablag\u2018ini qaytarib berdilar, shuning bilan birgalikda, o\u2018rganish ishlari davomida iste’molchi hamda bank o\u2018rtasida tuzilgan iste’mol krediti shartnomasi ham bekor qilindi.<\/p>\n

Saidxon Xapizov<\/strong>
\nMarg\u2018ilon shahar IHHQ jamiyati mutaxassisi<\/p>\n","protected":false},"excerpt":{"rendered":"

Marg\u2018ilon shahar iste’molchilar huquqlarini himoya qilish jamiyati ijro etuvchi apparati mutaxassislari tomonidan hamkor tashkilotlar ishchi xodimlarining iste’molchilik sohasida yuzaga kelayotgan muammolarini o\u2018rganib bartaraf qilish bo\u2018yicha tizimli ishlar olib borilmoqda. Xususan, shahardagi maktabgacha ta’lim tashkilotlari ishchi xodimlari bilan tashkillanayotgan yuzma-yuz uchrashuvlar, ularni qiynab kelayotgan muammolarni o\u2018rganib hal qilinishi borasidagi ishlar shular jumlasidandir. Bir-ikkita misollarga to\u2018xtalsam. Shahardagi […]<\/p>\n","protected":false},"author":1,"featured_media":4032,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4031","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-1"],"translation":{"provider":"WPGlobus","version":"2.12.2","language":"ru","enabled_languages":["uz","ki","ru"],"languages":{"uz":{"title":true,"content":true,"excerpt":false},"ki":{"title":true,"content":true,"excerpt":false},"ru":{"title":false,"content":false,"excerpt":false}}},"views":473,"_links":{"self":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/4031"}],"collection":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/comments?post=4031"}],"version-history":[{"count":1,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/4031\/revisions"}],"predecessor-version":[{"id":4033,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/4031\/revisions\/4033"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/media\/4032"}],"wp:attachment":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/media?parent=4031"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/categories?post=4031"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/tags?post=4031"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}