{"id":9922,"date":"2025-04-15T14:43:51","date_gmt":"2025-04-15T09:43:51","guid":{"rendered":"https:\/\/istemolchi-info.uz\/?p=9922"},"modified":"2025-04-15T15:11:05","modified_gmt":"2025-04-15T10:11:05","slug":"kelib-tushayotgan-murojaatlar-va-ularni-organish-natijalari-yuzasidan-brifing-otkazildi","status":"publish","type":"post","link":"https:\/\/istemolchi-info.uz\/ru\/archives\/9922","title":{"rendered":"Kelib tushayotgan murojaatlar va ularni o\u2018rganish natijalari yuzasidan brifing o\u2018tkazildi"},"content":{"rendered":"<h5>O\u2018zbekiston Respublikasi Prezidenti huzuridagi Axborot va ommaviy kommunikasiyalar agentligi direktori va Farg\u2018ona viloyat hokimi tomonlaridan tasdiqlangan media reja asosida &#171;Marg\u2018ilon shahar iste&#8217;molchilar huquqlarini himoya qilish jamiyatiga aholi (iste&#8217;molchilar)dan kelib tushayotgan murojaatlar va ularni o\u2018rganish natijalari&#187; mavzusida brifing o\u2018tkazildi.<\/h5>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-9923\" src=\"https:\/\/istemolchi-info.uz\/wp-content\/uploads\/2025\/04\/\u043c\u0440\u0433\u0438\u043b\u043e\u043d\u0431\u0440\u0438\u0444\u0438\u043d\u0433-300x169.jpg\" alt=\"\" width=\"300\" height=\"169\" srcset=\"https:\/\/istemolchi-info.uz\/wp-content\/uploads\/2025\/04\/\u043c\u0440\u0433\u0438\u043b\u043e\u043d\u0431\u0440\u0438\u0444\u0438\u043d\u0433-300x169.jpg 300w, https:\/\/istemolchi-info.uz\/wp-content\/uploads\/2025\/04\/\u043c\u0440\u0433\u0438\u043b\u043e\u043d\u0431\u0440\u0438\u0444\u0438\u043d\u0433.jpg 500w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Brifingda O\u2018zbekiston iste&#8217;molchilar huquqlarini himoya qilish jamiyatlari federatsiyasi Marg\u2018ilon shahar jamiyati bosh mutaxassisi Saidxon Xapizov quyidagilarga to\u2018xtalib o\u2018tdi:<\/p>\n<p>O\u2018tgan 2024 yil va joriy yilning 3 oyi davomida tashkilotga aholi (iste&#8217;molchilar)dan 158 ta murojaatlar kelib tushgan bo\u2018lib, shularning 32 tasi yuqori turuvchi idoralar, shuningdek Federatsiya ishonch telefoni va telegram boti orqali qayd qilingan murojaatlardan, 126 tasi esa to\u2018g\u2018ridan-to\u2018g\u2018ri yozma va og\u2018zaki shakllarda kelib tushgan murojaatlardan iborat bo\u2018lgan. To\u2018g\u2018ridan to\u2018g\u2018ri kelib tushgan murojaatlarning aksariyat qismi yozma shaklda kelib tushgan murojaatlardir.<\/p>\n<p><iframe loading=\"lazy\" title=\"Federatsiyaning Margilon shahar jamiyatiga murojaatlar va ularni hal qilinishi natijalari || Brifing\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/dnYiG9Fs41Q?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p>Murojaatlarni o\u2018rganib chiqilishi natijalariga ko\u2018ra, 657 225 893 so\u2018m, shundan joriy yilning 1-choragini o\u2018zida 386 529 094 so\u2018m mablag\u2018larni iste&#8217;molchilar foydasiga qayta hisob-kitob qilishga erishilgan. Bundan tashqari sudlarga 10 ta da&#8217;vo arizalari kiritilib, ularni ko\u2018rib chiqilib to\u2018liq nihoyasiga yetkazilgan ishlar bo\u2018yicha iste&#8217;molchi foydasiga 740 000 so\u2018m moddiy va ma&#8217;naviy zararlarni undirilishiga erishilgan.<\/p>\n<p>Murojaatlar tarkibiga e&#8217;tibor qaratilsa. 2024 yilda kelib tushgan murojaatlarning 24,8 foizi yoki har to\u2018rttadan bittasi savdo sohasiga oid masalalarda, 31,6 foizi suv ta&#8217;minoti, 13,5 foizi elektr ta&#8217;minoti, 7,5 foizi gaz ta&#8217;minoti masalalarida bo\u2018lgan bo\u2018lsa, joriy yilning 1-choragida murojaatlardagi eng ko\u2018p ulush savdo sohasiga tug\u2018ri kelgan, ya&#8217;ni 42,9 foiz.<\/p>\n<p>Savdo sohasiga oid murojaatlarda xarid qilingan maishiy texnikadagi nuqsonlar va ularni bartaraf etish, ya&#8217;ni sotuvchiga qaytarish, almashtirish, bepul ta&#8217;mirlatish, shartnomani bekor qilish kabi masalalarda yuzaga kelgan nizolar yuzasidan qilinayotgan murojaatlar ulushi yuqoriligicha qolmoqda. Bu ko\u2018rsatkich 2024 yilda 18,2 foizni tashkil qilgan bo\u2018lsa, joriy yilning 1-choragida 26,7 foizni ko\u2018rsatgan.<\/p>\n<p>Shuning bilan birgalikda, suv ta&#8217;minoti masalalaridagi murojaatlar soni boshqa sohalarga oid murojaatlardan yuqoriroq ko\u2018rsatkichda saqlanib turgan bo\u2018lsa, kommunal xo\u2018jalikka (ya&#8217;ni shirkatlar, boshqaruv servis kompaniyalari xizmatlariga) oid bo\u2018lgan murojaatlar sonida o\u2018sish kuzatilgan. Ushbu yo\u2018nalishdagi murojaatlar jami murojaatlarning 17,1 foizini tashkil qilgan.<\/p>\n<p>Shuning bilan birgalikda jamiyati tomonidan Federatsiya, davlat boshqaruvi idoralari hamda mahalliy hokimliklar reja va topshiriqlari asosida o\u2018tgan 2024 yilda 19 ta, joriy yilning 1-choragi davomida esa 7 ta jamoatchilik nazorati tartibidagi kuzatuv-o\u2018rganishlar o\u2018tkazilgan.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>O\u2018zbekiston Respublikasi Prezidenti huzuridagi Axborot va ommaviy kommunikasiyalar agentligi direktori va Farg\u2018ona viloyat hokimi tomonlaridan tasdiqlangan media reja asosida &#171;Marg\u2018ilon shahar iste&#8217;molchilar huquqlarini himoya qilish jamiyatiga aholi (iste&#8217;molchilar)dan kelib tushayotgan murojaatlar va ularni o\u2018rganish natijalari&#187; mavzusida brifing o\u2018tkazildi. Brifingda O\u2018zbekiston iste&#8217;molchilar huquqlarini himoya qilish jamiyatlari federatsiyasi Marg\u2018ilon shahar jamiyati bosh mutaxassisi Saidxon Xapizov quyidagilarga to\u2018xtalib [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":9926,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[],"class_list":["post-9922","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tadbirlar"],"translation":{"provider":"WPGlobus","version":"2.12.2","language":"ru","enabled_languages":["uz","ki","ru"],"languages":{"uz":{"title":true,"content":true,"excerpt":false},"ki":{"title":true,"content":true,"excerpt":false},"ru":{"title":false,"content":false,"excerpt":false}}},"views":57,"_links":{"self":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/9922"}],"collection":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/comments?post=9922"}],"version-history":[{"count":3,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/9922\/revisions"}],"predecessor-version":[{"id":9927,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/posts\/9922\/revisions\/9927"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/media\/9926"}],"wp:attachment":[{"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/media?parent=9922"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/categories?post=9922"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/istemolchi-info.uz\/ru\/wp-json\/wp\/v2\/tags?post=9922"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}